![]() I provided some info (name and address, details of the unknown charge) and after a brief moment on hold, my call was transferred to someone who identified the charges as a subscription to electronic "Washington Post" that I had signed up for the free trial about a year ago. Here is the number for, Inc./Customer service => 1 (888) 280-4331 I called, and a real person promptly answered (after I did not select any one of the menu options). and there is a real concern about fraud, but I checked it out first instead of flipping out. There is an unknown bank charge to my account. Thank you for this post, it helped me to explore my charges. So beware if you purchase a device as a gift with your Amazon account this could happen to you. I was assured that no further charges would come to my card from these devices. They are refunding me the charges and cancelling the subscription. Can you believe that?! It was a gift and I was charged for things they signed up for after it left my hands. They billed me because I purchased the devices through my Amazon account. They were activated by their mother, who apparently signed them up for this service. I knew immediately that the charges were for the Kindle Fire devices I sent to my grandchildren for Christmas. I called the number, listed with the charge, 86, WA 981090000 US, and I was told that it was from a Fire device and was for "Free Time Unlimited", which is not a free service. My husband is the only one with a Kindle device that we have had for 3 years now. It is listed as a charge for Digital Services. I was charged for $2.99 on and again on Feb 26, 2017. Please check your credit cards for this charge and call them for a full refund and excuses: AMAZONDIGITALSVCS 86 WA MerchandiseRECORD STORES $ 10.81 I wonder how many unaware "customers" are paying AMAZON this service that was never requested and not even used since not everyone pays a lot of attention to credit card statements especially if they do regularly purchases from Amazon. Using this sneaky way of throwing a default acceptance from my part in whatever endless user agreement is a scam in my opinion. It's not right to charge my credit card unless I specifically request a service or product. Very dirty trick from Amazon, I told them that they wasted my time investigating these charges and that nobody reads 100 pages of agreement when you set-up a e-reader. They say that this thing is some sort of customer agreement when you set-up your Kindle and unless you request a cancellation there is the assumption that you "agree" with this service. I've called customer service who they knew right away why I was upset and refunded the money. In this case is access to some few thousands books without the need to purchase them but they will charge a monthly fee. This is a Kindle subscription charge that basically kicks in without notice or your given permission after one year, for a service kind off similar to Net-Flix. You can chat with Amazon or have them call you by visiting Amazon's help center. ![]() For example, if you checked out with two items totaling $100, you might see individual charges of $80 and $20 if those items ship at different times or come from different Amazon sellers. Additionally, they may do partial charges if your order contains multiple items and they ship or process at different times. Rather, they charge your card when the item ships. Why you may not recognize this chargeĪmazon often doesn't charge your card at the moment of purchase. Unknown Amazon charges are usually from an Amazon Prime payment, a digital service payment, an Amazon Pay transaction, or a bank authorization. If you didn't make this payment, it's possible someone else did, which may be an early indication of fraud. You're likely seeing this charge because you made a purchase at. Amazon is one of the world's most valuable brands and is one of the big five American information technology companies, along with Alphabet, Apple, Meta, and Microsoft. People in the comments below say they were charged for Amazon Kindle Unlimited, Amazon Cloud Services, Amazon Kindle Fire and other services.Īmazon is the world's largest online retailer and sells virtually everything, including books, electronics, household goods, food, and pretty much everything else you can imagine. ![]() This is a charge from Amazon, an American multinational company that focuses on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. ![]()
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